Refund & Cancellation Policy
Last updated 31 August 2026
Site Mirror is operated by Yori Labs Private Limited. This page explains how to cancel, what happens when you do, and when we give money back.
Try it before you pay
Every feature is available on the free plan, for two websites. Nothing is hidden behind payment except the number of websites you can capture, so you can see exactly what you are buying before you buy it. We would rather you did that than ask for a refund afterwards.
Cancelling
- Cancel any time from your account page. No email required and no notice period.
- You keep Pro until the end of the period you have already paid for.
- You are not charged again after cancelling.
- Your account, and the websites you have already saved to your computer, are unaffected.
Refunds
The subscription is delivered immediately and in full at the start of each billing cycle, so fees already paid are generally not refundable. That said, we would rather sort out a genuine problem than keep money we have not earned.
We will refund in full if you write to us within 7 days of a charge and any of the following is true:
• Site Mirror did not work as described on this website.
• You were charged after cancelling.
• You were charged twice for the same period.
• A renewal took you by surprise and you have not captured any website in the new
cycle.
Outside those cases we will still look at what happened and use our judgement. Write to bhavik@yorilabs.com with the email address on the account and roughly when you were charged.
Top-up packs
A top-up pack is a one-off purchase of extra websites. Unused credits stay on your account and do not expire, including when your subscription renews or if you move back to the free plan. Because they are used the moment you capture a website, a pack is refundable within 7 days only if none of its credits have been used.
How a refund reaches you
Refunds go back through Razorpay to the same card, UPI ID or account the payment came from. We start the refund within 3 working days of agreeing it. Your bank then takes its own time — usually 5 to 7 working days, sometimes longer, which is outside our control.
Failed or duplicate payments
If money left your account but your plan did not change, tell us and we will fix it. Where a payment fails at the bank's end and is debited anyway, it is normally reversed automatically within 5 to 7 working days.
If your rights say otherwise
Nothing here removes any refund or cancellation right the law gives you where you live. Where local consumer law is more generous than this policy, that law applies.
Contact
Yori Labs Private Limited — bhavik@yorilabs.com. We reply within 2 working days.
See also the Terms & Conditions and the Privacy Policy.